Responsible Gaming
Fat Pirate Casino supports a balanced approach to gambling. Gambling should be entertainment, not a way to make money, solve financial problems or manage difficult emotions. This page provides practical information to help Australian players make informed decisions, stay within their limits and seek support when needed.
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Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment, and the outcome of a game is not changed by previous wins or losses. A losing result does not mean that a win is due, while a winning result does not guarantee future success. Treat every wager as money spent on entertainment rather than as an investment or source of income.
Contents
Before you play, decide how much time and money you are comfortable spending. Only use money that is available after essential expenses have been paid. Do not gamble with money needed for rent, mortgage payments, bills, food, education, medical care or other important commitments. Never borrow money, use credit that you cannot repay or sell personal items to fund gambling.
Keep gambling in perspective
- Set a personal budget before you begin and avoid increasing it during a session.
- Set a time limit and take regular breaks away from the screen.
- Do not gamble when you are angry, upset, bored, tired or under the influence of alcohol or other substances.
- Do not chase losses by increasing stakes or continuing to play for longer than planned.
- Remember that gambling outcomes are based on chance or game rules, not skill alone.
- Keep gambling separate from essential household money and financial commitments.
- Talk openly with someone you trust if gambling starts to affect your mood, relationships or finances.
Taking a break is a positive choice, whether you have won, lost or simply want to do something else. A session should end when your planned time or budget has been reached. There is no need to continue playing because you are on a winning streak, trying to recover losses or waiting for a particular result.
Tools to help you stay in control
Fat Pirate Casino may make safer gambling features available through your account or by request. The options shown to you can depend on the service, account status and applicable requirements. Read the information provided with each feature carefully before confirming a setting. If you are unsure which option is suitable, contact the relevant support team through the available account channels.
Deposit and spending limits
A deposit limit can help you control the amount added to your account over a selected period. Choose an amount that fits comfortably within your entertainment budget. A limit should be set before gambling begins, rather than after a loss or during an emotional session. Depending on the feature, a request to reduce a limit may take effect promptly, while a request to increase or remove a limit may be subject to a delay or review.
Time reminders and activity checks
Where available, activity reminders can help you notice how long you have been playing and how your account is being used. These reminders are useful prompts, but they do not replace a personal budget or regular breaks. Review your deposits, wagers, wins, losses and time spent regularly. If the figures are higher than expected, stop playing and consider using a cooling-off period or self-exclusion option.
Cooling-off and self-exclusion
A cooling-off period is a temporary break from gambling. Self-exclusion is a stronger step that prevents access for a selected period or until a specified process is completed, where that option is available. Use these features as soon as you feel gambling is becoming difficult to control. A self-exclusion request should not be treated as a short-term inconvenience or a way to pause until the urge passes; it is an important commitment to stop gambling.
If you ask for self-exclusion or another account restriction, do not open another account or use another person's account to continue gambling. Tell people close to you about the decision if that will help you maintain it. Removing gambling applications, blocking promotional messages and avoiding gambling-related websites can also support your break.
Recognising signs of harm
Gambling can become harmful gradually, and a person may not notice the change straight away. A single sign does not necessarily mean that you have a gambling problem, but several signs together are a reason to pause and seek support. It is better to ask for help early than to wait until financial or personal harm becomes more serious.
- Spending more time or money gambling than you planned.
- Trying to win back money after a loss or feeling unable to stop during a session.
- Increasing the amount of a wager to achieve the same excitement.
- Hiding gambling activity, deposits, losses or account statements from family or friends.
- Borrowing money, missing bills or selling possessions because of gambling.
- Feeling anxious, guilty, irritable or restless when you are not gambling.
- Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Arguing with family, friends or colleagues because of gambling.
- Missing work, study, appointments or household responsibilities.
- Returning to gambling soon after deciding to stop.
- Feeling that gambling is affecting sleep, health, relationships or financial security.
If any of these signs sound familiar, stop playing and review your account activity. Consider setting a restriction, taking a break or choosing self-exclusion. Speak with a trusted person and seek independent help from an Australian gambling support service or qualified counsellor. Support is available for people who gamble as well as for family members and friends affected by someone else's gambling.
You do not need to wait for a crisis before asking for help. Professional support can help you understand your gambling, make a practical plan, manage urges and address related financial or emotional concerns. Assistance can be confidential, and you can ask about the options available in your state or territory.
Age, account safety and financial wellbeing
Gambling services are intended for adults who meet the applicable legal age and other eligibility requirements. Do not allow anyone under the legal gambling age to use your account, view gambling content intended for adults or gamble through your device. Parents and carers should use appropriate device, payment and account controls to reduce the risk of access by children.
Keep your login details private and use security settings that help protect your account. Do not share passwords, payment access or verification information with another person. If you believe someone else has accessed your account, stop gambling and use the available account support process as soon as possible. Account security is important because another person's access can create both financial and personal harm.
Gambling should never be used to manage debt or improve a difficult financial position. If gambling is affecting your ability to pay essential expenses, seek independent financial counselling and stop making further deposits. A financial counsellor can help you understand your options without judging your circumstances. Do not rely on future gambling wins to repay money already owed.
Promotional communications
If gambling promotions, reminders or marketing messages make it harder for you to take a break, use the available communication preferences or unsubscribe options. You can also request that promotional contact be reduced or stopped through the relevant support channel. Marketing preferences do not replace account restrictions, deposit limits or self-exclusion. If you need to stop gambling, use the strongest suitable account control rather than relying only on advertising settings.
Getting help and our approach
If you are concerned about your gambling, contact an Australian gambling support service, community counselling provider, financial counsellor or qualified health professional. You can also speak with a trusted family member, friend or support person. When looking for assistance, choose a service that is appropriate for your location and circumstances, and ask about confidential options if that is important to you.
If gambling has caused immediate financial, emotional or personal danger, stop gambling and seek urgent assistance from appropriate emergency or crisis services in your area. If you are worried about another person, encourage them to seek professional help, avoid lending money for gambling and protect essential household finances where it is safe and appropriate to do so.
Fat Pirate Casino's responsible gaming principles
- Provide clear information to help players make informed decisions.
- Encourage players to set practical time and spending boundaries.
- Promote the use of available limits, cooling-off periods and self-exclusion tools.
- Take concerns about gambling behaviour seriously and direct players towards suitable support.
- Protect account information and handle personal details in line with the applicable privacy requirements.
- Apply age and identity checks and other controls required for the service.
- Review responsible gaming information and features as requirements and good practice develop.
Responsible gaming is a shared responsibility. Fat Pirate Casino can provide information and account tools, but no tool can guarantee that gambling will remain harmless. The most important steps are to set a realistic budget, take regular breaks, avoid chasing losses and act early if gambling stops being enjoyable. If you need help, use the available support channels to request a restriction or ask where independent assistance can be found.
This information is general and does not replace professional financial, legal, medical or counselling advice. Features, eligibility requirements and processes may change, so review the current information available through your account and the applicable terms before using the service.
